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SharePoint — Our Services
So, you're looking for help with SharePoint. We're here to help you! When it comes to SharePoint consulting, there are
many questions we commonly hear from our clients. Chances are, you
are asking some of the same questions yourself. We've grouped these frequently asked questions together into areas of expertise that will help you understand
your needs and help us know how to serve you best.
A SharePoint assessment is really about letting everyone know what we're working with. Before we give advice we need to know what setup is in place. And, before you know what to ask for, you may need to know what was actually installed.
Here are some of the questions you may be asking if you need an assessment:
What SharePoint environment do I have?
How is my SharePoint environment configured?
Do I need all of the services that are enabled?
Is my SharePoint set-up optimally?
What service accounts are needed and why?
How do I audit various user activities in SharePoint?
The topic of governance is one of the most important areas and also one of the most
frequently overlooked. This area is more about organizational structure than it is specifically about SharePoint. In order to have a successful SharePoint deployment,
you need a proper plan for governance in place. The time spent on this piece of the puzzle is exponentially valuable and,
in our experience, has never been regretted. Questions you may be asking include:
Who needs to be involved in the decision making process?
What is the communication plan for any users or stakeholders?
How are new sites provisioned?
What is the user onboarding and offboarding process?
What is a Center of Excellence site and why do I need one?
How is training managed for each type of user?
What's the difference between a SharePoint Power User and Site Administrator?
What skills should be required for Site Administrators?
How does this process involve the IT department and leadership or executive teams?
What's the right group to drive SharePoint adoption in my organization?
Performance Tuning & Optimization
Perhaps your SharePoint environment is responding slower than
you want it to, and maybe only at certain times. We can help you
determine why — and make adjustments to ensure SharePoint is
fast and responsive. If you don't describe SharePoint as fast and
responsive, it is not set-up right! If you need performance tuning or optimization, you may be inquiring about:
Server system requirements
Appropriate services alignment to servers
Adjusting content crawl and indexing schedules
Warm-up scripts for the first users of the day
Migrations & Upgrades
Do you know which version of SharePoint you have and which one you
need? Different versions are needed at different times. We can help you know which version is best for you and how to get there.
Windows SharePoint Services (WSS) v2
Windows SharePoint Services (WSS) v3
SharePoint Portal Server 2003 (SPS 2003)
Microsoft Office Server 2007 (MOSS 2007)
SharePoint Foundation 2010
SharePoint Server 2010
Yes, you do need to keep your SharePoint environment updated. We can help you figure out how long it has been since you updated (for real, not since you think you last updated). And, we can help you plan to keep
all your systems updated on a regular schedule going forward.
Service packs — approximately every 12 to 18 months
Cumulative updates — every 2 months
Emergency critical updates
Windows Updates and sequencing of SharePoint updates
Sequence of updates and the proper order to apply them to each server in the farm
Why are WSS and MOSS updates required? (Hint: They are both required.)
SharePoint can do pixel-perfect branding! Yes, you read that correctly. Check out Ferrari.com for an example. The way your organization needs SharePoint to look and feel is something unique to you. We can help you
determine how to manage your budget and also manage your user experience. Creative services we offer include:
User interface (UI)
Which tool to use (Web UI, SharePoint Designer, Visual Studio)
You want certain elements of your system viewed or accessed only by certain people. SharePoint can do that. You want some
elements to be anonymous and some to be viewable to everyone in the organization. SharePoint can do that, too. We help you sort through
your permission needs and help set-up SharePoint to be safe — with security
as a top priority, as it should be. Ask us questions regarding permissions like:
What permission model is right for my organization?
How do I give appropriate access — but only to the users or groups that need it?
What happens when someone leaves the organization?
How do I determine how someone got access to a certain area or document?
Are there any tools to help me administer the many settings and permission groups?
For my organization, is it better to use SharePoint Groups or Active Directory groups?