Industries We Serve

Custom Software for State Agencies

Custom database applications for state agencies, built to last for decades and to make agency data easy to query, report on, and act on.

A historic government building with an American flag

State agencies need software they can count on for years, through staff changes, policy changes, and new programs. They also need to answer hard questions from their own data, quickly and completely, because policy analysis and program development depend on it.

J Street Technology has built custom software since 1994 for more than 600 clients. We design agency databases carefully up front and support them for the long haul, so they keep serving the agency as programs and people change.

What agency systems have to do well

  • Centralize the data. Financing operations and compliance tracked in one database instead of scattered across systems.
  • Answer policy questions. Staff need to query the data easily and comprehensively for policy analysis and program development.
  • Handle documents and forms. Records need to connect to electronic documents, and some forms, like IRS tax forms, need to be filled in automatically.
  • Reach everyone. Mailings have to reach every contact, whether the agency has their email address or only a physical address.
  • Last for years. Systems need ongoing support, maintenance, and consulting long after launch.

We've written about how custom software differs in the public and private sectors.

Featured case study

Washington State Housing Finance Commission

Our work doesn't just focus on businesses — we have serious experience with state government agencies, where the need for results-driven software is just as present.

We've been a long-term partner of the Washington State Housing Finance Commission (WSHFC), a government organization that serves Washington homebuyers. In 1999, the WSHFC consulted J Street to implement a new centralized database and several front-end applications to track financing operations and manage compliance.

Since then we've remained a continued resource — providing ongoing database support, application maintenance, and technical consulting.

Washington State Housing Finance Commission application screenshot

The Need

The Washington State Housing Finance Commission needed a centralized database application to improve business processes across the agency.

The Solution

J Street built and has supported a centralized application in production since 2001, streamlining processes across the Commission.

How it turned out

  • Users select, sort, and find project records, then drill down for details, using client/server techniques for fast response without burdening the SQL Server database.
  • A panel interface loads each area of information only when it's needed, so screens stay quick.
  • Each project links to its electronic documents, which can be opened, edited, and printed right from the screen.
  • Complex Word merges produce documents like a full IRS tax form, populated with all the relevant data.
  • Automated mailings go out by email or physical mail, depending on the contact information on file.
  • The SQL Server database has more than 150 related tables, with referential integrity enforced so there are no orphaned records.
“We have been using J Street’s centralized database application since 2001. J Street’s application has improved our business processes across the agency.”
Jama Hawk, Manager of Business & IT Services, Washington State Housing Finance Commission

Technologies: SQL Server, Access, Word, Excel, MapPoint

Read the WSHFC case studySee all case studies

What we build for state agencies

  • Centralized agency databases. Large, well-designed SQL Server databases with every relationship defined and enforced.
  • Fast desktop and web front ends. Access and web applications designed for quick searching and drill-down.
  • Document automation. Word merges, Excel links, and connections to the documents behind each record.
  • Communications. Automated mailings that combine email and physical mail.
  • Long-term support. Ongoing database support, application maintenance, and technical consulting.

We also work with local government; see our work with city governments.

How much does custom agency software cost?

It depends on scope. As a rough guide, small new applications typically fall between $20,000 and $50,000, medium applications between $50,000 and $100,000, and larger systems above that. We'll give you a realistic estimate after a free consultation.

Let's talk about your agency's systems

Tell us what your staff can't easily get out of your data today. We'll learn how your agency works before we suggest anything; here's how we work. Book a free 30-minute consultation, or call us at (425) 679-6206.

Book a free consultation
“Getting our centralized database up and running was no small feat, but everyone’s hard work has really paid off. Having such a comprehensive database is an incredible asset. Since implementation, we are both saving a tremendous amount of staff time while also significantly reducing errors. For a public policy-driven program like ours, the greatest tool the integrated database provides is the ability to easily and comprehensively query our data. This has tremendous value for conducting policy analysis and program development.”
Steve Walker
Director of Tax Credits, Washington State Housing Finance Commission
Read the WSHFC case study →
Some of our 600+ clients
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Testimonials

Don't take our word for it. Take theirs.

“J Street has an edge over any other development companies we've worked with. They have an uncanny ability to quickly understand your business.”

Treg Vanden Berg
Project Manager, Fluke Corporation

“The team at J Street designed and built a very complex workflow system to help us increase accuracy and reduce labor costs. This project was very challenging, but J Street persevered and now our system is saving us time and money every day.”

Tom Pool
Executive Director, Drug Free Business

“I highly recommend J Street Technology. Their team is knowledgeable, professional, and a pleasure to work with. Our project was delivered on time, on budget, and their follow-up support has been excellent.”

Jeff Ripley
Owner, Alaska Tourism Partners, LLC

“The people at J Street are smart, efficient, and professional. They ask meaningful questions to quickly understand the scope and requirements of a project. During the times we worked together, they quickly came to feel like part of the Benchmark Plus team. The applications they helped create enhance our work efficiency on a daily basis.”

Jeremy Gollehon
Chief Technology Officer, Benchmark Plus

“J Street Technology has been a pleasure to work with. Armen and his team have the creativity, attention to detail, and technical skills needed to execute their refined systematic process for database design. Our decision to work with J Street was a significant investment for our company, and we are pleased with the result.”

Matt Johnson
President, MinnTex Citrus

“We have received amazing service from Scott on the J Street team. When needed, he worked late into the night to meet our deployment schedule for some complex reporting changes. Scott went above and beyond, and he did it with a really great attitude.”

Jennifer Speer
Sr. Finance Business Systems Analyst, City of Aurora, CO

“I found the entire team to be highly professional, highly competent, and a true partner in our project. They took the time to understand our technical and business constraints and gave us credible advice. I would engage J Street again without any hesitation.”

Chanchal Samanta
CTO, Intac International

“They listened to our needs, asked the right questions, and architected a solution that met all of our objectives. Their unique ability to communicate effectively with technical and non-technical stakeholders was instrumental in the success of the project.”

Gary Babcock
Network Administrator, Calamco

"The whole J Street team is simply stellar; they are approachable, organized, think critically, and produce excellent work. They are always open to receiving constructive feedback — and then deliver on what we’ve asked for in an elegant and thoughtful way."

Mary Lyell Larsen
SVP, Research, and Customer Service, Commercial Brokers Association

“I highly recommend working with Armen and the team at J Street. We did not have the internal skills necessary to support our critical Access applications, and J Street filled our needs perfectly. From their technical work to Armen's wealth of experience, J Street is a top-notch partner.”

Nathaniel W. Polky
Director of Information Systems, Sugar Mountain

“We have been using J Street's centralized database application since 2001. J Street's application has improved our business processes across the agency.”

Jama Hawk
Manager of Business & IT Services, WA State Housing Finance Commission

“From day one, Armen and Jess listened painstakingly to learn our unique business model and our vision. J Street completed the software application the way we envisioned, with professional, reliable, and responsive effort at every twist and turn.”

Kathy Hamburg
Owner, Statewide Rent-A-Fence of Oregon

“The people at J Street are smart, efficient, and professional. They ask meaningful questions to quickly understand the scope and requirements of a project. During the times we worked together, they quickly came to feel like part of the Benchmark Plus team. The applications they helped create enhance our work efficiency on a daily basis.”

Jeremy Gollehon
Chief Technology Officer, Benchmark Plus

“J Street Technology has been a pleasure to work with. Armen and his team have the creativity, attention to detail, and technical skills needed to execute their refined systematic process for database design. Our decision to work with J Street was a significant investment for our company, and we are pleased with the result.”

Matt Johnson
President, MinnTex Citrus

“The team at J Street designed and built a very complex workflow system to help us increase accuracy and reduce labor costs. This project was very challenging, but J Street persevered and now our system is saving us time and money every day.”

Tom Pool
Executive Director, Drug Free Business

Free 30-minute consultation

Tell us about your project and we’ll be in touch within one business day. Or call us directly at (425) 679-6206

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